Web Conference Software For Business Communication

For organizations that operate on a national or international level, it is often necessary to conduct business meetings with offices that are far away from each other. This can be accomplished by traveling to different locations to meet in person, but if something needs to be handled spur of the moment, this isn't necessarily the best solution. Web conferencing has become a standard in interoffice...

Continue Reading

VoIP - ISP's Need To Improve for Small Businesses To take up

Mike Bromley

I'm a manager in a small UK company whose portfolio also includes looking after the company's computers and telecommunications. On a daily basis I am contacted by telecom firms asking me if they can take 'just 10 minutes of my time to save me 60% on my phone bills or similar'. Now these guys are not selling VoIP but something called carrier pre-select. That's when you pay your line rental to one company and pay for your call charges to another, who will charge you at a lower rate than the line rental company.

I have to say these guys are seasoned telesales people. They know every trick in the book to keep you talking, a few haven't even got the hint from my standard line of 'I need to finish this conversation now and hang up the phone'. Anyway to get me a better line to tell these guy's I'd love to be able to say 'we’re on VoIP, and you can't compete with those prices'. However, I can't use that line yet. Why? Because my ISP connection uptime is not reliable enough to switch.

A few weeks ago after a thunderstorm we lost full ADSL connection in one of our branches for three days. Now if that weren’t bad enough to lose e-mail capability and the various web sites crucial to the running of our business, if we had lost phone capability as well then as a recruitment agency we would have lost both business and customers.

Until the ISP’s can guarantee a better continuation of service then I shan’t be recommending VoIP to our Managing Director for his business.

About the author:

Busines s VoIP is a resource site for all things VoIP.


Skype-ing around the world

One of the more attractive promises of VoIP is the possibility of a hefty cut in your cost of communication, and in some instances, a total elimination of cost using Skype. Skype is a program that allows you to make free calls over the internet to anyone else who also has Skype. Best of all, it's free and easy to download and use, and works with most computers, PC or Mac Once Skype is installed on your computer, you can start voip calling and talking to friends and family all over the world for free. And in case you are wondering what they sound like, VoIP calls using Skype have excellent sound...

Continue Reading

Google

The Basics Of VoIP Devices

Making long distance phone calls usually means that you have to commit to a long distance carrier through your phone company, and pay often steep per-minute charges and fees just to call a friend or loved one. Often, the cost of the phone call depends on the day and time of the day that you are making it, as well as the location you are calling to. The minutes you talk add up quickly, and the monthly long distance bill can be a shock to your system and your bank account. Fortunately, there is an exciting technology that is gives you the option of saying goodbye to traditional long distance for...

Continue Reading