Is Your VoIP Hosted PBX Provider Blind to Your Troubles?

A recent survey conducted by Emprix revealed that more than one third of all VoIP service providers, which includes Hosted PBX service, are unable to recognize they have a service quality problem until a customer complaint is received. In a world where mission critical business applications routinely flow through data networks, it is distressing that no monitoring capability exists for many service...

Continue Reading

Learn About Broadband Phone Service (VoIP) And It's Benefits

Gary Caskennette

Broadband phone service uses your broadband Internet connection to transmit voice signals via IP networks. This technology is commonly referred to as VoIP (Voice over Internet Protocol) or IP Telephony. Broadband phone service converts voice signals to digital packets which are routed to their destination and reconverted at the receiving end.

Broadband phone service appears, to the user, to operate very much like the traditional telephone networks. You can use an ATA (analogue telephone adapter) that connects to a router or modem or an IP phone that connects directly to a router or modem. The difference is that with an ATA you can use your existing phones to connect to the network.

Once set up, you can use your broadband phone service to place or receive calls to or from anywhere in the world. One of the most attractive selling points of broadband phone service is the low cost of long distance and International calls. Many IP phones service providers include extra services such as call waiting, voicemail, and caller ID at no additional cost.

There are a few drawbacks that you need to be aware of if you are planning to switch to broadband phone service. You must, of course, have access to a high-speed Internet connection and if your Internet connection is down you lose your phone service until you get back on line. There are still some reliability and security issues but it's likely that these will soon be addressed as consumer and business demand for broadband phone service increases.

About the author:
Gary Caskennette is the owner of VoIP Place, a news and information site about the rapidly developing technology of Voice over Internet Protocol. More information can be found at VoIP Place


VoIP PBX Solutions For Businesses. . . . What To Look For

Business communications has always been a challenging arena for management. . . . subject to cost, function, reliability, and other pressures and concerns. The emergence of VoIP technology. . . . and specificly application to PBX systems via IP based protocols. . . . has provided an enormous opportunity for companies to reap many benefits. Many companies today have multiple office locations around the country or around the world. Currently, each office uses its own PBX system and inter-office phone calls are routed through the PSTN and charged long distance and international rates by carriers....

Continue Reading


Google

VOIP-Voice Over IP at Home: Is it Right for You?

VOIP AT HOME What is VoIP? Chances are you've heard of VoIP, or voice over Internet. If not, you will soon, as major phone companies are now trying to get in on the action. Why? VoIP allows users to make phone calls using their high-speed Internet connection. This essentially translates into free long distance, or, depending on set-up, unlimited long distance for a low set price for the service. When using VoIP, the traditional phone company is left completely out of the loop literally. The concept is much the same as email; for the price of an Internet connection and provider, you can send...

Continue Reading