Is Your VoIP Hosted PBX Provider Blind to Your Troubles?

A recent survey conducted by Emprix revealed that more than one third of all VoIP service providers, which includes Hosted PBX service, are unable to recognize they have a service quality problem until a customer complaint is received. In a world where mission critical business applications routinely flow through data networks, it is distressing that no monitoring capability exists for many service...

Continue Reading

Make Your Communications Easier With Teleconference VoIP Software

Jon Butt

One of the most talked about communications tools of today, VoIP (Voice Over Internet Protocol) makes it possible for you to make a call from anyplace so long as you have a broadband connection, making it well-suited for traveling.

Teleconference VoIP software can make a teleconference more productive and run more smoothly, as the software has features that will provide teleconference participants with more flexibility and interactivity. VoIP web conferencing may also be among the features provided by a typical VoIP software vendor.

Learning More About What VoIP Can Bring To Your Company

Most traditional phone companies charge extra for additional features. However, these features usually come with the VoIP software. VoIP software features include caller ID, call waiting, and call transfer. The VoIP software also allows for repeat dialing, return call, and three-way dialing. For conferencing, you might need separate conferencing software, but there are many available teleconferencing VoIP software solutions available, some of them also offering web VoIP conferencing.

Some VoIP service providers provide advanced call filtering features that allow you to decide how to handle your outgoing calls based on the caller ID. These software features include forwarding the call to a different number or a voice mail. Software features also allow you to give the caller a busy signal or play a "not-in-service" message.

In addition, some VoIP service providers allow you to check your voice mail over the internet or attach messages to e-mail sent to your computer or PDA. When signing up for a VoIP service account, be sure to check out the VoIP features included in the package and how much the VoIP service costs.

Among the cost-saving benefits that come with VoIP technology is the ease of maintenance, as only one network has to be maintained instead of two. The portability of the phone system is simplified, and VoIP system configuration can be performed using a web interface.

With a VoIP system, multiple offices in different locations can share many VoIP features, such as one single receptionist, auto attendant facilities, and voice mail system.

About the author:
When the subject of conferencing is confusing so many, Jon Butt's site at www.conferencing-explained.com does exactly what it says on the tin. Explaining the facts and fiction about web, video, audio and teleconferencing, how this latest technology can save you money, the equipment you need or don't need, the best call plans and where to find the best prices and value online


How Wireless VoIP Phones Work

The functioning of wireless VoIP phones is similar to that of regular VoIP phones but Wireless VoIP phones combine VoIP technology and Wi-Fi (wLAN) systems. Users need to be in the range of the wireless node in order to make and receive calls. And when they are in the Wi-Fi's reach, they are able to do a lot of the same calling functions enabled by regular desktop VoIP phones. When one is already equipped with a wireless local area network as well as VoIP phones, adding wireless VoIP phones can be a logical step. Wireless VoIP phones are also known as VoWLAN or voice over wireless local network...

Continue Reading


Google

PBX Versus VoIP

PBX Versus VoIP Many of those out there are considering the best way to go, PBX versus VoIP. While there are some similarities between the two, the differences are large as well. As a business owner, you need to consider more than just which one looks like it's the right choice. You will need to cover: * Ease of use of the system with your employees. * The costs of use of the system compared to that which you are using now. * The installation cost of the system. * The quality of the system and whether or not it will be reliable for your company's needs. Looking at this, there are many reasons...

Continue Reading