Telecom expense management important when adopting a VoIP system

Voice over IP (VoIP) technology provides major benefits in both cost reduction and flexibility for mobile employees. But as is the case with any technology, different rules apply to how VoIP telephony is used and managed. Collecting VoIP call detail records is a challenge, because the data differs from that generated by standard PBX calls. However, most companies want the ability to search call...

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Getting Started with Voip

Mike Bell

VoIP offers a great way to help you save money on your phone bill. With a few simple steps, you can be on your way to utilizing this new technology. Here are some tips that will help you find the best options for your needs:

Your Internet Connection - Shop around for the best deals on broadband service. There are many companies who offer either DSL or Cable Modems. Some people want to get the highest speed possible, even if it costs more. Others are concerned more about price than speed. There are enough options to satisfy your needs. Check out Comcast (www.comcast.com) and Verizon (www.verizon.com) for starters.

Decide on a service provider - Both Comcast and Verizon offer VoIP services. Other companies such as Vonage (www.vonage.com) or Lingo (www.lingo.com) only provide VoIP and its related products. Decide whether your connection is for business or home and pick the company and plan that makes the most sense. Companies such as Verizon offer a lot of options for a business of any size. Other companies only accommodate small businesses.

Do you use long distance on a regular basis? This is another thing to consider when choosing a provider. Most companies let you call throughout the US and other parts of North America as part of their rates and have a list of per-minute fees for long distance. Other companies, such as Lingo, also allow you to call countries in Western Europe as part of their packages.

Decide whether you want an IP phone or not. Do you want to keep your existing phone? Well, thanks to the analog telephone adapter you can. You can also purchase an IP phone. These come with the software already included inside. Just plug the Ethernet connection into your router and you are on your way to getting VoIP service.

About the author:
Mike Bell is the webmaster of http://www.VoIP-Journal.com, a site devoted to providing users with VoIP news and information.


Ways to Use VoIP Technology

Voice over Internet Protocol, or VoIP, uses your broadband internet connection to place phone calls. By converting your voice (or analog) signal into a digital signal, this makes for a more efficient way to talk on the phone and can save you money. There are three ways you can use VoIP. You can either connect using your regular phone and an adapter, a special internet phone, or download software and use your computer. Here are the methods, in greater detail: Using your home phone . If you would like to switch from your regular phone line to VoIP, many people opt to continue using their home...

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The REAL Benefits of VoIP

You may not have considered it but there are many benefits that businesses can achieve by utilising data networks to carry their voice traffic (VoIP). By marrying this voice traffic with data traffic (IP Telephony) it becomes even more powerful. Here are a few examples; Cheaper Phone Calls - as your utilising existing data networks Simpler Infrastructure - one set of CAT5 cables Scalable - simply extend the existing data network Reduced Operating Costs - converged system is simpler to manage Enhanced Customer Service - Click to Talk web services and easy role out application like call centres...

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