Is Your VoIP Hosted PBX Provider Blind to Your Troubles?

A recent survey conducted by Emprix revealed that more than one third of all VoIP service providers, which includes Hosted PBX service, are unable to recognize they have a service quality problem until a customer complaint is received. In a world where mission critical business applications routinely flow through data networks, it is distressing that no monitoring capability exists for many service...

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Eight important factors to consider when getting VOIP

VoIP, or Voice over Internet Protocol, is becoming the alternative to the high cost of local telephone service. The primary advantage is the savings on local and long-distance calls. There are also savings for all the extra features that are included in the basic VoIP service. Traditional telephone companies charge extra for things like call display, voice mail and call forwarding. Many VOIP providers offer these features at little or no cost. With this new technology there are eight important factors to consider before you take the plunge and get a VOIP service. 1) You need a High Speed Internet...

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The latest information and news on VoIP:

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Raketu Releases RakOut Dialout VoIP WebPhone Service for Mac and Linux Users ...
NEW YORK, NY -- (Marketwire) -- 08/21/08 -- Raketu, a leading global Internet communications , information, entertainment , and social networking company, today released its beta RakOut WebPhone . The new service allows Mac, Linux , and Windows users to make computer-to-phone Voice over Internet Protocol (VoIP) calls from any web browser, on any computer, without a download.
VoIP Unlimited SIP trunks approved for PBXnSIP (Channel Business)
PBXnSIP , a specialist in SIP based IPPBX software has granted official interoperability with VoIP Unlimitedā??s business grade SIP trunk services.
CallCopy Introduces New VoIP Call Recording Solution for Businesses (Marketwi...
CallCopy, Inc., a leading provider of call recording and quality monitoring software, today announced the availability of CallCopy Essential, the company's new VoIP call recording solution that will help small businesses to quickly and easily capture and archive inbound and outbound calls. CallCopy Essential was developed specifically for the small office to help companies improve customer ...
Grandstream Networks, Bandwidth.com and VoIP Supply Align to Provide Full Sol...
Grandstream Networks, Bandwidth.com and VoIP Supply aim to capture the SMB market with a full solution package.
Indian Regulator Approves VOIP (CommunicationsDirect)
The Telecom Regulatory Authority of India (TRAI) is moving to relax restrictions on telcos and ISPs offering VOIP services in a bid to encourage the adoption of broadband services and push down the cost of rural telephony. In a letter to the Department of Telecom, the regulator notes that "policy and regulatory...
Fluke Networks acquires Viola VoIP management assets (Network World)
Fluke Networks' acquisition will enable the vendor to broaden its VoIP analysis capabilities and provide customers with pre-assessment, active network-performance and call-manager monitoring and visibility features.
Sony Gaming On Cellular Market (Forbes)
New version of PlayStation Portable comes with microphone to make VoIP calls.
Indian Regulator Approves VOIP (Light Reading)
The Telecom Regulatory Authority of India (TRAI) is moving to relax restrictions on telcos and ISPs offering VOIP services in a bid to encourage the adoption of broadband services and push down the cost of rural telephony.
Raketu Releases RakOut Dialout VoIP WebPhone Service for Mac and Linux Users ...
Raketu, a leading global Internet communications, information, entertainment, and social networking company, today released its beta RakOut WebPhone. The new service allows Mac, Linux, and Windows users to make computer-to-phone Voice over Internet Protocol calls from any web browser, on any computer, without a download. This is in addition to the existing RakWeb, browser-based communications, ...
Nortel goes 3D with web.alive (VNU Net via Yahoo! UK & Ireland News)
Enterprise communications vendor Nortel has acquired 3D audio technology firm DiamondWare in a $10m move designed to enhance its VoIP, multimedia and voice conferencing capabilities.

Bundles Gone Wild: Phone Companies Exposed

You've probably seen the ad on television, phone TV DSL", offered by SBC Global. Is it a good deal? Compared to services offered by traditional telephone service providers in the past, yes. Compared to what you could get by doing some research yourself, no. While SBC advertises bundled telephone, DSL, and satellite TV service for around $75. 00 a month, you knew there had to be a catch didn't you? The catch being the advertised price is not the end price. You'll also be bound to a contract. Did you know you could be getting a much better deal on those services if you just do your homework?...

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