Is Your VoIP Hosted PBX Provider Blind to Your Troubles?

A recent survey conducted by Emprix revealed that more than one third of all VoIP service providers, which includes Hosted PBX service, are unable to recognize they have a service quality problem until a customer complaint is received. In a world where mission critical business applications routinely flow through data networks, it is distressing that no monitoring capability exists for many service...

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Broadband - A Technology Requirement

Broadband is not only used for a high speed connection. In fact, the latest wave of technology, Voice Over Internet Protocol (VOIP) requires its users to have broadband access. With broadband access the users of VOIP are changing the face of communication all over the world. With faster ways to communicate, the interest in a broadband connection and VOIP is on a rapid rise. Thanks to broadband, people...

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Using VoIP With Your Cell Phone

Before many of us came to rely on cell phones to make long distance phone calls, our only option was to commit to a long distance phone company. Long distance carriers charged what were at times exorbitant by-the-minute fees to make calls to friends and loved ones often living only a few hours away. When cell phones came into prominence, they brought with them service plans that gave us such luxuries as free night and weekend calling anywhere domestically. Alas, even cell phones had their drawbacks, in that their reception was often broken up, and calls could be dropped unceremoniously. When along...

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Disadvantages of VOIP

Voice over internet protocol (VOIP) is changing the way that the average consumer makes long distance phone calls. The technology is rapidly advancing because companies all over the world are now competing to be your VOIP provider. However, there are still some disadvantages of VOIP - especially when it comes to using the technology for functions beyond the one caller to one caller scenario. The disadvantages of VOIP can be annoying, but are relatively limited for the consumer. The main complaints regarding VOIP have to do with providing the level of quality of service that customers are accustomed...

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