VoIP Broadband Phone Service - The Future is Here!

In 2004 the terms VoIP, internet phone service and IP phone were foreign to almost everyone except technology professionals and geeky computer types.   Now most people I talk with are at least slightly familiar with these terms, as the internet phone service market is now starting to take off.   Contrary to what many people believe, VoIP is not a new technology.   It was introduced to the public in...

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Make your Website Talk with just One Click!

What's the most important thing you can offer your customers? If you said support give yourself an A+. Incorporating live customer service into your website is one of the best ways to assist those who browse your site and may have questions. Yes, they can send an e-mail to you and wait a day or two for the answer, but by the time you reply the buying mood may have already passed. Another opportunity...

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The Basics of VoIP

VoIP, also known as Voice over Internet Protocol, is a new technology that utilizes the routing of voice conversations over the Internet. Basically, individuals can now use their broadband Internet connections to place phone calls rather than using their traditional phone lines. Ideally, the sound quality is the same as that of a standard telephone line and therefore the people on the other end of the phone call will never know the difference. The technology, though complex, is quite direct. The VoIP provider takes the regular, analog voice conversations and converts them into data that can...

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USB Phones, Skype Phones and VoIP Routers: Who Controls the VoIP Hardware Market?

The world of VoIP is moving swiftly away from the early days of microphones, geeky headsets and dubious looking softphone applications. These relics have gradually been replaced with much more sophisticated applications and USB phones which are a match for many of the most sophisticated landline phones available. These familiar and functional devices have begun to present a way into VoIP for those people who would rather pay more expensive phone bills than don a call-centre style headset to make calls. When one also considers the increasing availability and developing functionality of RJ11 adaptors...

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